
2. Everyday Operation
Page 8
Investigating Setting Problems
This section offers general guidance but the configurable nature of 9651PD
control units means that details of each alert and response vary. If you need
assistance to resolve a problem, contact your installer.
Detector Active
If something is triggering a detector at the end of the exit procedure, the
system will not set. The display shows which zone (or zones) is active.
To set the system:
Enter your access code (or present your tag) to
silence any sounders.
Go to the zone shown on the display (see
example) and find out what is triggering the
detector. If possible, remedy the fault.
Return to the keypad and set the system again.
If no other detectors are active, the system sets.
If other detectors are active, repeat steps 1 to 3.
If the system still will not set, call your installer.
Keypad is “Locked” (and Sounder is Operating)
If you make four incorrect attempts in a row to key in an access code, the
system starts a tamper alarm, “locks” your keypad and will not let you
continue.
Wait for 90 seconds and the keypad will clear and allow you to try again. If
you enter a correct access code the sounder will stop. You may need to call
an installer to reset your system.
This feature is to prevent someone guessing an access code by simply trying
all the possibilities.
Note that if you continue to enter an incorrect access code the system will
lock you out for another 90 seconds.
Other Problems (Alert or “Spanner” LEDs Glowing)
The system informs you of problems through alerts. These are warnings
communicated through the keypad display and lamps. If your system is set up
to hide status information after 30 seconds, enter an access code or present a
tag to activate the keypad display and lamps.
Depending on the nature of the problem, you may need to reset the system or
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